Parts Inquiries

WE VALUE YOUR PRIVACY!

NO ENGINE PARTS FOR 1250 GAS TRACTORS
NO PARTS FOR 1450 TRACTORS, PERIOD, SORRY

US Customers: Please be aware that you might incurr a Customs brokerage bill for buying from us, as all orders over $200.00US are subject to (but not necessarily will) incurr brokerage. This is beyond our control.

PARTS ORDER POLICY

All orders must be paid in full before they are shipped.

Non-inventoried items must be paid for in full before we will place a special order. No refunds on special orders.

Third party purchases must be authorized beforehand by the OWNER of the tractor. This doesn't apply to repair shops.

ORDER STATUS ENQUIRIES:

When enquiring about an order, please respond with the NAME and EMAIL of the person that placed the order. We are constantly sent on frustrating, wild goose chases trying to find orders from names and email addresses other than the original purchaser. That absolutely doesn't work. ITP's orders are internet and computer logged. If your name is Kevin MacDougall, and your email is kmac@msn.com, and Allison Logan at allyl@yahoo.com makes the enquiry, WE WON'T FIND IT, because Allison Logan or allyl@yahoo.com won't be in the system. Use the original name and email address the order was placed under, and we will find it very quickly.

Return Policy:

If any part doesn't fit your tractor, or is defective, simply mail it back to us post paid, surface rate, for a full refund.

Any returns for any other reason will be subject to the reimbursement of all expenses incurred at our end (Customs, duties, tariffs, brokerage, taxes, etc...), plus a 20% restocking fee; we cannot be filling orders for nothing or a net loss at the whim of anyone. Parts prices will have to go up otherwise, and then everybody loses. All returns must be pre-approved by phone and provided with an RTA number; any returns without preapproval and RTA number marked clearly on the shipping box will be refused. No returns after 90 days for any reason.

Paypal Policy

Any and all Paypal disputes received will result in an immediate refund and cancellation of your order. Paypal's policy on disputes over waiting periods can close Import Tractor Parts's account, and this must not happen.

Import Tractor Parts is a unique resource for the American Farmer, and cannot be compromised or put at risk by people not willing to accept the conditions of owning an obsolete, imported tractor. We are dedicated to the American Farmer; the Farmer is Who and What ITP was created for, and we must protect their limited resources at all cost.

ORDERS OUTSIDE OF NORTH AMERICA, CLICK HERE

CONTACT INFORMATION

Phone: 613-646-7732

Mon-Thurs 9:00AM-4:00PM Eastern Standard Time
Friday 9:00AM-1:00PM Eastern Standard Time

We are CLOSED Saturday and Sunday (and all Canadian statutory holidays).

FAX: 613-646-2337

Email by clicking here
(If you don't receive an email reply from us in 48 hours, check your junk mail folder!)

Mailing Address:
Danny Bowes,
Import Tractor Parts,
P.O. Box 26,
Cobden, Ontario
Canada K0J 1K0

ADDRESS for US RETURNS

Import Tractor Parts,
808 Commerce Park Drive,
Unit 21135,
Ogdensburg, NY, 13669-2208

Email (NEW): itpbackup@hotmail.com

Fiat & Long/UTB Parts Quick Finder
Need a Service, Parts, or Owner's Manual to assist you in servicing and maintaining your tractor? Click HERE to find the reference material you need!
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